Our Booking Terms and Conditions
Please Read Before Booking....
Terms & Conditions
By paying the booking deposit (or
entire rental in case of a late booking) the renter confirms
that they have read and agreed with these terms and
conditions.
Bookings & Deposits
1. All bookings are provisional
until confirmed by e-mail and your deposit/full payment
received.
2. We reserve the right to refuse
any booking we consider to be unsuitable for our property.
3. Prices are as quoted, but we
will reserve the right to correct any error.
4. The payment of a 25%
non-refundable deposit ensures reservation, and is subject
to acceptance of our terms and conditions. Reservations made
within 8 weeks of the start of the rental period require
full payment at the time of booking.
Balance & Security Deposit.
5. The balance is payable 60
days before the arrival date. If you are booking within 60
days of your arrival date the full amount is payable
immediately.
6. A security deposit of £300 or
300€ is required, payable with the final balance. This is
incase of damage to the property, it’s contents, the fosse,
pool or outside areas. However the sum reserved shall not
limit the client’s liability to the owners. The client
agrees to pay for any loss or damage and the owners reserves
the right to make a retention from the security deposit to
cover these costs. The owners will account to the client for
the security deposit and refund the balance due within 1
week of the end of the rental period.
Cancellations.
7. We strongly advise that you
take out your own holiday cancellation insurance when
booking. We will provide you with any documentation needed
for your insurers should it be necessary to cancel.
Cancellation charges are as follows :- Greater than 60 days
before rental commencement - Deposit only. 60 days before
rental commencement - 100% of rental fee.
In the unlikely event that the
owners need to cancel your booking, alternative dates will
be offered or a full refund given (and alternative
accomodation will try to be offered.)
Arrival & Departures.
8. Period of rental commences at
4pm on day of arrival, and ends at 10.30am on day of
departure. Alterations to arrival and departure times may be
possible by prior arrangement.
9. On departure the property and
outside areas are to be left in the same state of tidiness
and cleanliness that they were on arrival. The owners
reserve the right to make a retention from your security
deposit to cover additional cleaning costs if the property
is left in an unacceptable condition.
What is included.
10. Rental prices includes linen,
cot bedding, tea towels, and the end of stay cleaning.
(Please bring your own towels). We provide washing
facilities and basic provisions in our complimentary welcome
pack. Should you require further shopping the owners are
happy to provide information on this service they offer.
11. Pets are not accepted on the
premises.
12. Smoking is not permitted
inside any of the buildings. Ashtrays are provided for
smoking in the outside areas.
13. Please report breakages and
damages, so that they may be replaced in time for our next
guests.
Tenancy.
14. Your booking is only for the
number of people stated on booking form. This occupancy
level is to ensure the comfort of our guests.
15. We regret we cannot be held
responsible for interruption in services eg. internet,
swimming pool, electric, water. We ensure you we will
endeavor to do our best to resolve the problem as soon as
possible. Please report any defects or issues to the owners
as soon as possible, so repairs or replacements can be
carried out promptly.
16. The owners respect the right
to your privacy whilst staying in the property but reserve
the right to enter the property should this be necessary to
carry out urgent repairs.
17. The owners shall not be
liable to you or any member of your party for any loss or
damage to you, your property or vehicle however caused. We
strongly advise holiday insurance which covers you for all
accidents. We cannot be held responsible for conditions
outside our control e.g. cancelled or delayed
flights/ferries, restrictive weather etc where you are
unable to arrive at the property during the period that it
is booked.
18. The owners reserve the right
to terminate your stay if you or members of your party are
believed to be causing a nuisance or are not treating the
property with due respect. In this event no refund will be
made for the unused portion of the holiday. The communal
gardens and pool areas are shared with other guests, so
please be respectful and mindful of this.
Pool.
19. The pool is open 9am to 9pm
from June to September, weather permitting. The water
temperature is dependent on weather conditions. Parents are
responsible for the supervision of the children using the
pool at all times. Children under the age of 14 must be
supervised by an adult.
No crockery or glass is allowed
by the pool. Plastic cups are provided.
As a liner system is in operation
we ask you enter and exit the pool by the ladder only and do
not wear or carry sharp objects including watches and
jewellery.
Damage to the pool will result in
its closure and you may be liable for any repair costs.
Fosse.
20. At Gites de Camors we have a
Fosse or Sceptic Tank system. Please do not put anything
other than toilet paper down the toilets or sinks (this
includes wipes, tampons etc.) Nappy bags and bins are
provided for the disposal of these items. The owners
reserves the right to make a retention from the security
deposit to cover any cost involved repairing blockages or
damage to the fosse.
Contract.
21. Under no circumstances shall the Owner’s
liability to the Client exceed the amount paid to the Owners
for the rental period.
22. This contract shall be governed by French law
in every particular including information and interpretation
and shall be deemed to have been made in France. Any
proceedings arising out of or in conjunction with this
contract may be brought in any court of competent
jurisdiction in France.